At OB Printing, we want to ensure that our customers are completely satisfied with their orders. If you are not happy with the quality or accuracy of your printed materials, please contact us within 7 days of receiving your order to discuss potential solutions.

 

Returns or exchanges may be accepted on a case-by-case basis, depending on the circumstances of the issue. If a return is approved, we may offer a refund, store credit, or a reprint of the order.

 

Please note that customised or personalised orders are typically not eligible for returns unless there was an error on our part.

 

Additionally, shipping costs for returns or exchanges may be the responsibility of the customer.

 

If you have any questions or concerns about our returns policy, please don’t hesitate to reach out to our customer service team. Thank you for choosing our printing company for your printing needs.